Terms of service
Last Updated: 03/2026
This website is operated by Thumper Labs LLC. Throughout the site, the terms “we,” “us,” and “our” refer to Thumper Labs LLC. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, together with our Privacy Policy, Return/Refund Policy, Shipping Policy, and any other policies referenced on our site.
If you do not agree to these Terms, do not access or use the website.
Our store is hosted by Shopify, which provides the e-commerce platform that allows us to sell our products and services. Shopify allows merchants to publish store policies and recommends that merchants review them carefully and keep them accurate for their specific operations.
1. Eligibility and Age Restriction
By using this site, you represent that you are at least the age of majority in your state or province of residence, and in any event at least 18 years old.
Our products are intended for adults only. You may not use the site or purchase products if doing so would violate any applicable law.
2. Health and Supplement Disclaimer
Products sold on this site may be dietary supplements or wellness products. Information provided on this site, including product descriptions, marketing materials, blog content, emails, SMS, and customer service communications, is for general informational purposes only and is not medical advice.
You should consult a qualified healthcare professional before using any supplement, particularly if you are pregnant, nursing, taking medication, have a medical condition, or are under medical supervision.
Statements made about our products have not been evaluated by the Food and Drug Administration (FDA). Our products are not intended to diagnose, treat, cure, or prevent any disease.
FDA explains that structure/function claims require substantiation, must not claim to treat or prevent disease, and generally must be accompanied by this disclaimer in labeling where applicable.
We do not guarantee that any product will produce a specific result for you.
3. Accuracy of Product and Marketing Claims
We strive to ensure that all information on our site is accurate, but we do not warrant that product descriptions, pricing, availability, ingredient information, or other content is always complete, current, or error-free.
FTC guidance states that health-related advertising must be truthful, not misleading, and supported by adequate substantiation. We reserve the right to revise product descriptions, promotional content, and other site content at any time.
4. Orders and Acceptance
We reserve the right to refuse, limit, cancel, or reject any order for any lawful reason, including suspected fraud, pricing errors, suspected resale activity, inventory issues, or violations of these Terms.
Your order is not accepted until it has been processed and, where applicable, shipped.
5. Pricing and Availability
Prices, promotions, shipping charges, and product availability are subject to change without notice.
We reserve the right to correct pricing errors, listing errors, or omissions and to cancel orders affected by such errors.
6. Subscriptions
If you enroll in a subscription offering, you authorize us to charge your selected payment method on a recurring basis according to the subscription terms presented at checkout.
You may cancel your subscription by contacting info@thumper.me before your next order is processed. Cancellation will apply prospectively and will not affect orders already processed.
7. Shipping, Returns, and Refunds
Your purchase is also governed by our Return, Refund, Shipping, and Subscription Policy, which is incorporated into these Terms by reference.
8. Prohibited Uses
You may not use the site or its content:
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For any unlawful purpose
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To violate any laws or regulations
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To infringe intellectual property rights
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To harass, abuse, defame, threaten, or discriminate
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To upload malicious code
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To interfere with site security or functionality
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To collect information about other users without authorization
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To engage in fraud, scraping, spam, or deceptive conduct
We may suspend or terminate access for violations.
9. Intellectual Property
All content on this site, including text, graphics, logos, product names, branding, images, videos, packaging designs, and website content, is owned by or licensed to Thumper Labs LLC and is protected by intellectual property laws.
You may not copy, reproduce, distribute, republish, display, or exploit any part of the site or our brand assets without prior written permission.
10. User Submissions
If you send us reviews, comments, suggestions, testimonials, photos, videos, or other materials, you grant us a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, modify, publish, and display them for marketing, promotional, customer service, or business purposes, subject to applicable law.
You represent that you have the right to provide such content and that it does not violate any law or third-party right.
11. Third-Party Services and Links
Our site may include links to third-party websites, tools, apps, payment processors, fulfillment partners, or advertising services.
We are not responsible for third-party content, services, privacy practices, or terms.
12. Disclaimer of Warranties
To the fullest extent permitted by law, the site and all products and services are provided “as is” and “as available”, without warranties of any kind, express or implied.
This includes implied warranties of:
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Merchantability
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Fitness for a particular purpose
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Non-infringement
We do not warrant that the site will be uninterrupted, secure, error-free, or free of viruses or harmful components.
13. Limitation of Liability
To the fullest extent permitted by law, Thumper Labs LLC and its owners, officers, employees, affiliates, agents, contractors, suppliers, and service providers shall not be liable for any:
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Indirect damages
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Incidental damages
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Special damages
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Consequential damages
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Exemplary or punitive damages
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Loss of profits, revenue, data, goodwill, or other intangible losses
arising out of or related to your use of the site or purchase/use of any product.
Our total liability for any claim will not exceed the amount you paid for the specific product giving rise to the claim.
Nothing in these Terms excludes liability that cannot be excluded under applicable law.
14. Indemnification
You agree to defend, indemnify, and hold harmless Thumper Labs LLC and its affiliates, owners, officers, employees, agents, suppliers, and service providers from any claim, demand, liability, damage, judgment, loss, cost, or expense, including reasonable attorneys’ fees, arising out of:
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Your breach of these Terms
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Misuse of the site
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Violation of law
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Violation of any third-party rights
15. Governing Law and Venue
These Terms shall be governed by the laws of the State of Florida, without regard to conflict-of-law principles.
Any dispute arising out of or relating to these Terms or your use of the site shall be brought exclusively in the state or federal courts located in Miami-Dade County, Florida, unless applicable law requires otherwise.
16. Severability
If any provision of these Terms is found unlawful, void, or unenforceable, the remaining provisions will remain in full force and effect.
17. Changes to These Terms
We may update these Terms from time to time by posting the revised version on this page.
Your continued use of the site after changes are posted constitutes acceptance of the revised Terms.
18. SMS Marketing Program
If you opt in to receive SMS messages from us, you agree to receive recurring promotional, transactional, or informational text messages from Thumper Labs LLC at the phone number provided.
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Message frequency may vary
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Consent is not a condition of purchase
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Message and data rates may apply
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Reply STOP to unsubscribe
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Reply HELP for help
For assistance, contact: info@thumper.me
We reserve the right to modify or terminate our SMS program at any time.
19. Contact Information
Questions about these Terms should be sent to:
